Privacy Policy

Last updated: January 2026

GS Group Services ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website gsgroupservices.co.uk or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and project location when you submit our contact form or request a quote.
Communication Data: Records of correspondence if you contact us via email, phone, or WhatsApp.
Technical Data: IP address, browser type, and pages visited (collected automatically via cookies).

2. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide quotes for our services
Communicate with you about your project or booking
Improve our website and services
Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your data based on:

Consent: When you submit a contact form, you consent to us processing your data to respond to your enquiry.
Legitimate Interest: To improve our services and website functionality.
Contract: To fulfil services you have requested.

4. Cookies

Our website uses cookies to:

Remember your cookie consent preference
Analyse website traffic (if analytics are enabled)
Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, typically:

Contact form submissions: Up to 2 years
Project records: Up to 6 years (for legal and accounting purposes)

6. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data ("right to be forgotten")
Restriction: Request limitation of processing
Portability: Request transfer of your data to another service
Object: Object to processing based on legitimate interest

To exercise any of these rights, please contact us at info@gsgroupservices.co.uk.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. Supervisory Authority

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113